Troubleshooting Mode

To enable Troubleshooting Mode,

  1. Open the App
  2. Tap on the “Settings” icon
  3. Select the “About” tab
  4. Scroll down to “Troubleshooting Mode”
  5. Turn it On

How It Works

After you enable Troubleshooting Mode, the App starts logging extra information about all the actions you take.

Anything that happened in the app or any actions you performed before enabling Troubleshooting Mode are not recorded in detail.

So, you must re-do the problematic actions, including all steps from the beginning, after enabling Troubleshooting Mode.

Then, after you have gone through all the steps required to demonstrate the issue, go to Send Feedback so the troubleshooting logs can be uploaded to our crash reporting server. (Even though there was no crash, the logs are uploaded for analysis whenever you choose to Send Feedback)

Don’t forget to Send Feedback immediately afterwards!

Thanks for taking the time to contact us and to improve this app!