Elevated Crash Rate on Google Pixel Devices
Dec 31, 2022
Update: Google appears to have finally fixed the serious crashes. Please update to Android 14 as soon as possible on all eligible Pixel devices.
For the past few months, we have noticed an elevated crash rate and higher incidence of ANR (Application Not Responding) reports on Google Pixel devices. These issues are seen only on Google Tensor chips designed by Google, and not on any other SoCs.
We’ve filed multiple bugs with Google. We are waiting for them to respond/fix. You can help get these issues more attention from Google by starring & up-voting each of these bugs.
crbug.com/1378496
According to Google, “Top #1st browser crash on latest webview stable #114.0.5735.130.
26790 crashes from 25914 clients.
It’s a top#1 webview crash seen on latest beta on android.
Its a new crash introduced in M110 and regressed as below.”
bug:262071604
According to Google, “We have shared this with our product and engineering team and will update this issue with more information as it becomes available.”
bug:255397162
25 comments, 47 people have starred/+1’d it, but no action yet from Google.
All these issues are caused by bugs in WebView or in core Android libraries, not in our app code. Since the root cause is in code authored by and maintained by Google, there’s nothing we can do proactively except to wait for Google to fix them.
Please accept our sincere apologies, we are looking forward to seeing this issue fixed as eagerly as you all are.
